General Questions
Why does my loved one continue to drink and use? Why can't they stop on their own?
Addiction is a complex brain disease that can lead to compulsive substance use beyond an individual’s control. It’s a common misconception that someone can simply stop on their own. Individuals often struggle with abstinence because they have not yet developed the necessary coping skills, personal insight, meaning, purpose, community, and accountability to sustain sobriety. Our recovery services are designed to help them build this essential foundation.
Do people need to hit "rock bottom" before entering recovery?
It's a common belief that "rock bottom" is a prerequisite for change. While a crisis can be a powerful motivator, it is not a requirement. In fact, waiting for "rock bottom" can be dangerous, as it often leads to tragic consequences. Current research indicates that various intervention strategies can effectively increase an individual’s motivation for change, providing a path to recovery before a life-threatening crisis occurs. We can’t force anyone to change, but we can create an environment where change is more likely to occur. In our experience, family connection, positive peer support, healthy boundaries, and access to expert mental health and addiction services are more critical to successful outcomes than hitting a bottom.
My loved one is really struggling. What do I do now?
The first and most important step is to reach out for help. Speaking with a competent professional is the key to developing a strategic action plan. This plan will not only help your loved one access the services they need but will also support you in beginning your own recovery process as a family. If we are not the right fit for your specific problem, we will actively work to connect you with a qualified professional who can help.
My loved one’s addiction is impacting me. Are there resources for family members?
Yes, absolutely. There are many valuable resources available for family members who are on their own recovery path. We can provide guidance to helpful support groups, books, and educational workshops that offer emotional support and valuable insights. A core component of our case management services is helping and supporting the entire family system. We are committed to providing you with the support you need to navigate this journey.
Questions Regarding Our Services?
We understand that every family’s situation is unique. If you have further questions about our recovery coaching, intervention, or case management services, we encourage you to contact us for a confidential consultation. (970) 987-1525
Why do I need a recovery coach and case manager if my loved one is in treatment?
While formal treatment is crucial, recovery coaching and case management provide vital supplemental support. A recovery coach can help your loved one engage more fully in treatment, stay for longer, and develop the life skills and competencies needed to thrive after discharge. A case manager ensures collaboration and continuity among the entire treatment team, filling any potential gaps in care.
Why does our family need support? Isn’t recovery all about the individual?
Research shows that addiction impacts the entire family system. Unhealthy family patterns can unconsciously develop, which can hinder an individual's recovery process. When loved ones participate in their own support, the individual has a higher chance of staying and engaging in treatment. We aim to support both the individual and the family concurrently, as this collaborative approach leads to a higher likelihood of success.
Can our family intervene on our own?
While a family's unified support and healthy boundaries are essential for encouraging recovery, a professional addiction intervention is often recommended. A professional understands the array of available treatment options, can expertly execute a plan, and prepares the family for the transition out of treatment. This guidance can prevent common mistakes and lead to better outcomes.
Is case management only for individuals currently in treatment?
No, case management is a flexible service. It can be an effective early intervention strategy for individuals who are showing signs of problematic substance use but are not yet in formal treatment. It is also highly beneficial for those transitioning out of treatment or who have recently experienced a relapse. We assess each unique situation to determine if our case management services are the right fit.
My loved one is in treatment but not benefiting. Can you help?
Yes. Case management is particularly effective at "filling in the gaps" of a client’s recovery network. We can help the client develop increased life skills, set goals, and provide additional accountability. By working collaboratively with the existing treatment team, we can improve outcomes and accelerate positive progress.
What’s the difference between a recovery coach and a sponsor?
A recovery coach is a compensated professional who provides client-centered support, accountability, and guidance. We empower clients to develop a vision for their life in recovery, provide regular communication and reporting, and help them achieve their goals. A sponsor, on the other hand, is a volunteer from a 12-step group who guides someone through the 12-step process as part of their own recovery. Both roles are valuable and can be compatible supports in a comprehensive recovery plan.
Are you a 12-step based recovery service?
We recognize that each individual's path is unique and that many roads lead to lasting stability. While we respect all recovery pathways, our approach is not exclusively 12-step based. Our primary goal is to help clients develop increased recovery capital, connection, and coping skills. The specific strategy is based on a thorough assessment of the individual’s needs and past experiences.
Where do you work?
We provide services nationally and am available to travel anywhere in the country. Locally, I serve the Aspen, Carbondale, Basalt, and Glenwood Springs, Colorado communities.
What Age Ranges do you work with?
We provide specialized support for adolescents, young adults, and adults across the entire recovery and mental health continuum. We understand that the challenges faced by each age group are unique, and our approach is always tailored to meet their specific needs.
Adolescents (typically ages 12-17): Our work with adolescents focuses on early intervention strategies, building essential life skills, and strengthening the family unit. We provide guidance in navigating peer pressure, school-related stress, and the emotional turmoil that can complicate early substance use and mental health challenges. Our goal is to create a foundation of stability and support for a healthier future.
Young Adults (typically ages 18-25): This is a critical period of transition. We assist young adults in developing autonomy, finding meaning and purpose, and building a strong personal and professional life. Our support helps them manage the complexities of independence while reinforcing their recovery goals and preventing relapse.
Adults: We offer expert recovery coaching and case management services for adults seeking to overcome addiction, mental health issues, and trauma. Our approach is strategic and collaborative, focusing on sustainable change that enhances their careers, relationships, and overall quality of life.
Our expertise across all these age ranges allows us to provide seamless, long-term support as individuals and families grow and evolve.
What genders do you work with?
We provide compassionate and affirming recovery coaching, case management, and intervention services for individuals of all genders. Our team is experienced in supporting men, women, non-binary, and transgender individuals, recognizing that each person’s journey is unique and shaped by their personal identity and lived experiences.
While addiction and mental health challenges can affect anyone, we acknowledge that different genders may face distinct societal pressures, trauma, and challenges in recovery. Our goal is to provide tailored support that is sensitive and respectful to your specific needs. Our commitment is to create a safe, inclusive, and empowering environment that honors each individual's identity as they pursue a path to lasting well-being.
Our team includes both male and female intervention specialists and clinical consultants
Billing and financial questions
How do you handle billing?
Our billing is straightforward and transparent. You'll receive an invoice via email on the 1st of each month for a flat monthly fee. This fee is discussed and agreed upon with you before services begin. Any additional fees, such as travel expenses, will also be pre-authorized and included in your monthly invoice.
What is your refund policy?
Clients and families can discontinue case management or recovery services at any time. However, we do not issue refunds for services that have already been rendered. We understand that unique situations can arise, and we are committed to being flexible and understanding. If you have a specific concern, please contact us to discuss it.
What forms of payment do you accept?
Our preferred method of payment is ACH transfer for its security and convenience. Your monthly invoice, sent via a secure QuickBooks payment portal, will include a link for a direct transfer from your bank account. We do not have access to or store your bank information. Other forms of payment may be considered on a case-by-case basis, so please ask if you need an alternative.
Do you accept insurance?
No, at this time, our services are private pay only. Unfortunately, case management, coaching, and intervention services are not typically reimbursed by insurance companies. We invoice our clients via QuickBooks on the first of each month. If this poses a financial barrier to engaging our services, please reach out so we can discuss potential options.
How do you handle sensitive and confidential information?
Your privacy is our top priority. We adhere to the spirit of the Health Insurance Portability and Accountability Act (HIPAA) and all applicable ethical guidelines for confidentiality. While recovery coaching and case management services are not legally covered by HIPAA, we operate with the same high standard of discretion. We will never disclose any information about you or your loved one outside of the approved treatment team and family without explicit written authorization. For a full overview of our commitment to privacy, please review our comprehensive Privacy Policy.
How can I verify your credentials and credibility?
We believe in complete transparency. You can verify my addiction counseling certification directly through the Colorado Department of Regulatory Agencies (DORA) website.